Cagi time Terms and Conditions — Clear and straightforward

1 General Terms & Conditions

Cagi time is an online gaming platform providing entertainment gaming services to users in Bangladesh. These Terms and Conditions ("Terms") apply to all users of the cagitime.com website and its associated mobile applications.

In these Terms, "we" and "our" refer to the company operating cagi time, while "you" and "user" refer to any individual — registered or not — accessing the platform. These Terms apply automatically whenever you use any cagi time service.

We reserve the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised Terms. We recommend checking this page regularly to stay informed.

2 Account Register

A valid account is required to use cagi time's services. All information provided at registration must be truthful, complete, and up to date. If false or inaccurate information is detected, cagi time reserves the right to close the account and forfeit all balances at any time.

• Each person may register only one account — holding multiple accounts is strictly prohibited.
• The mobile number and email address used during registration must belong to you personally.
• Keeping your account password secure is your responsibility. Sharing your password with anyone is not permitted.
• Transferring or selling your account to any third party is strictly prohibited.
• If you notice any unauthorized activity on your account, contact our support team immediately.

3 Age Verification

Cagi time is strictly for users aged 18 and above. Keeping minors away from gaming is one of our top priorities. You must provide your accurate date of birth when registering.

We may verify your identity (NID/passport) prior to withdrawals and as part of routine reviews. If verification reveals that a user is a minor, the account will be immediately closed and the full balance forfeited.

4 Deposits & Payments

Cagi time accepts deposits via bKash, Nagad, Rocket, and other mobile banking methods. The minimum deposit amount is BDT 100, and the maximum depends on the transaction type and account tier.

• Deposits must be made from your own account — deposits from third-party accounts are not accepted.
• Once a deposit is successfully processed, it will be credited to your account immediately. If you experience any issues, please contact our support team.
• The payment method used for deposits must be valid and registered in your own name.
• If money laundering or fraudulent payment activity is suspected, cagi time reserves the right to investigate and report the matter to the relevant authorities.
• Keep a transaction reference number for every deposit — it will come in handy if any issues arise.

5 Withdrawal Policy

To withdraw winnings from cagi time, you must first complete identity verification (KYC). Once verified, you won't need to go through the process again for future withdrawals — unless your account details change.

• The minimum withdrawal amount is BDT 500.
• Standard withdrawals are processed within 15–30 minutes. In exceptional cases, it may take up to 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Winnings derived from bonuses can only be withdrawn after the wagering requirements have been fulfilled.
• Cagi time reserves the right to place withdrawals on hold in cases of suspicious activity.

6 Bonuses & Promotions

Cagi time regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you must read before claiming. General bonus terms are outlined below:

• The welcome bonus is available to new members once only.
• Bonus funds cannot be withdrawn directly — the applicable wagering requirements must be met first.
• Wagering requirements must be met within a specified time limit; bonuses will expire if the deadline is not met.
• Multiple bonuses cannot be active at the same time.
• Cagi time reserves the right to modify, suspend, or cancel any bonus at any time.
• If bonus abuse is found, all bonuses and associated winnings will be forfeited.

7 Gaming Rules

All games on cagi time operate using certified Random Number Generator (RNG) technology, ensuring that every game outcome is completely fair and random. Neither players nor cagi time can predetermine any result.

Each game has its own rules, which are displayed within the game itself. If a technical issue or error occurs during a game, the round result may be voided and the wager refunded. Winnings cannot be claimed on the basis of a technical malfunction.

• If your internet connection drops during a game, the result recorded on the game server will be considered final.
• In Live Casino games, the dealer's decision is final.
• Any attempt to exploit game errors or bugs for abnormal wins will result in those winnings being voided.

8 Prohibited Activities

The following activities are strictly prohibited on cagi time and will result in permanent account closure and full balance forfeiture:

• Creating multiple accounts (multi-accounting).
• Using automated software, bots, or scripts to play games.
• Abusing bonuses or engaging in bonus arbitrage.
• Submitting fraudulent payment details or initiating chargebacks.
• Threatening, harassing, or disrupting other players or the gaming environment.
• Attempting unauthorized access to the platform's security systems or servers.
• Using the platform for money laundering or any other illegal purpose.

9 Account Suspension and Closure

Cagi time reserves the right to temporarily suspend or permanently close any account for any reason, particularly in cases involving the prohibited activities listed above. Contact our support team to find out why your account has been suspended.

Users may also request to close their own account at any time. The opportunity to withdraw any valid balance will be provided before the account is closed, provided no terms have been violated.

10 Responsible Gaming

Cagi time views gaming as a form of entertainment and is committed to promoting responsible gaming. The following tools are available on our platform:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit limits.
• Gaming Limits: Sessions can be set to end automatically after a period of inactivity.
• Cooling-Off: Take a gaming break ranging from 24 hours to 30 days.
• Self-Exclusion: Option to permanently exclude yourself from the platform.

If you feel that your own gaming habits — or those of someone you know — are getting out of control, please reach out to our support team or visit our Responsible Gaming Visit the page.

11 Privacy & Data Protection

Full details on how we collect, store, and use your personal information can be found in our Privacy Policyare listed below. The key points are:

• Your information is protected with SSL encryption.
• Your information is never sold to any third party.
• Information may be disclosed to relevant authorities where required by law.
• Anonymous usage data may be analyzed to help improve the platform.

12 Changes to Terms

Cagi time reserves the right to update, amend, or remove these Terms and Conditions at any time. For significant changes, we will send a notification to your registered email. Continued use of the platform after any changes take effect will be considered acceptance of the updated Terms.

We recommend visiting this page regularly to stay up to date. The "Last Updated" date at the top of the page will always reflect when the most recent changes were made.

13 Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We will work to resolve the issue as quickly as possible. If no resolution is reached within 7 business days of contacting support, a formal complaints process will be initiated.

For any dispute relating to these Terms and Conditions, cagi time's decision shall be considered final unless overruled by a court of law.